> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ecall-messaging.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Custom Layout | White Labeling

# White Labeling

In principle it is possible to change all the layouts of emails and adapt to your needs. This option is only available to business customers and includes for example:

* Own header and/or footer
* Free layout of e-mail content
* No advertising in headers and footers
* Delete disclaimers of incoming e-mails on adoption of the text
* And more...

We recommend this option if an automatic processing of emails takes place (parsing).

**Example (reception confirmation):**

![](https://storage.crisp.chat/users/helpdesk/website/eaa1358e28d0c000/ecall-csm_reception_confirmati_1dpeyrh.png)