> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ecall-messaging.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Persons

### Do I have to enter phone numbers in international format?

For mobile numbers in Switzerland, Germany and Austria international dial codes are not needed - eCall recognizes the message service automatically. Mobile numbers for other countries require the dial code either as +XXX or 00XXX (e.g. +39 or 0039 for Italy, +358 or 00358 for Finland).

_Can I move a person into another folder?_

Yes. In the details section of the person concerned choose the folder and click  'Store'.