> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ecall-messaging.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Virtual Fax Numbers to receive Fax Messages

# Renting a virtual  fax number
 
_Please proceed as follows:_

1. Login at eCall.
2. At the menu to the left under 'Settings' -> 'Fax reception' you can rent a number (at the moment only swiss numbers with prefix +41 44...). Please note that there is a fee for a fax number.

**Forwarding**

As a second step you can have a fax message forwarded to one or more e-mail addresses. Please proceed as follows: 

1. Login at eCall.
2. At the menu on the left under 'Settings' -> 'Fax reception' you can define forwarding options.
3. You will receive the fax message as a PDF file.

**Charges**

For eCall private customers: 

* Setup fee per fax number:30 credits (one-time charge), resp. ca. CHF 5.- / € 3.50
* Service fee per fax number:30 credits a month (charged on 1st of month) resp. ca. CHF 5.- / € 3.50
* Transmission fee per fax minute: 0.5 credits (since January 28th 2008)

For customers with an eCall business contract: 

* Setup fee per fax number:CHF 5.- / € 3.50 (one-time charge)
* Service fee per fax number:CHF 5.- resp. € 3.50 / a month (charged on 1st of month)
* Transmission fee per fax minute: 0.5 credits

Exact rates depend on fax transmission time. Transmission time is precisely calcutated in seconds (1 minute minimum).