> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ecall-messaging.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# With the Threema ID

With the threema ID

The structure of the e-mail address with the threema ID is as follows:

[Threema ID ]@threema.eCall.ch 

Example: MPTJ4ZUN@threema.eCall.ch

The threema ID can be found here

![](https://storage.crisp.chat/users/helpdesk/website/eaa1358e28d0c000/montage_threema_id_in_mail-des_1x2uoqw.png)