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Answers to the most frequently asked questions about eCall
Where do I see the status of the system or fault messages?
In order to receive information about the system status or to see announcements for maintenance or fault messages please visit our Status Site
How do I buy credits?
You can choose how you want to do it. There are several payment methods available in order to buy credits: More info eCall business customers get served per bill.
What do I pay?
You pay for a professional and reliable service. Sent or received messages will be prorated with the eCall point system. For business customers there are several special pricing models available: Prices starting at CHF 0,04 (SMS) or for FAX starting at CHF 0,06. > Prices for eCall
What other possibilities do I have?
Our eCall SMS- and Fax-Service excites with a wide range of accesses, interfaces (APIs), functions and eCall business. It can be integrated in any established IT periphery without any troubles.
How can I send a fax message?
After logging in choose 'Fax', write the text or upload a file (Word, Excel, PDF, etc.), type the fax number and click 'Send'. Further options and more information about sending fax can be seen here.
How do I register?
Easily and safely. Registered customers can log in here right away. If you want to get to know our service you can always register here for free and without any engagement. You will be given your password via text message for security reasons.
Which interfaces for integration provides eCall?
eCall provides all important interfaces for an easy and fast integration. In three minutes you are ready to test. Call us please and let us know which interface your interested in +41 (0)44 787 30 70. Find here detailed information on the interfaces.
How do I delete my eCall account?
Your Free Account will be automatically deleted after 30 days of inactivity. If you wish to delete your eCall Prepaid Account, please send us an e-mail at firstname.lastname@example.org.