SMS sender (callback)
SMS sender (callback)
The callback defines the sender of the SMS message. In the eCall portal you can choose between three different SMS senders:
- numeric callback: maximum 16 characters, e.g. «0041791234567»
- alphanumeric callback: maximum 11 characters, e.g. «eCall»
- Number of eCall: SMS message is received in the logbook of eCall
By default, your stored registration number is stored as the SMS sender.
You need paid points to change the callback: Either buy points in the shop under Buy points (prepaid) or open an eCall Business account (postpaid).
Changing the SMS sender
Permanent change
Under Settings / SMS Settings / Sending Options you can enter your numeric or alphanumeric callback for the option Sender to be displayed to the recipient.
One time change
For short-term changes to the callback of individual SMS transmissions, you can also change the callback at Send / SMS/Pager / SMS Sender. This callback is overwritten with the value stored in the settings when the send job is exited.
Sending via e-mail interface: Adjusting the callback in your account
In your account, select Account settings / E-mail access and click the edit icon:
Under Reply options you will find the option Own sender, where you can store your desired callback:
Sending via e-mail interface: Setting a callback via additional command
By inserting certain keywords (commands) in the e-mail, you can trigger additional actions and thus also define a callback:
The following parameters (additional commands) are available here:
- %Callback%
The SMS sender that you have stored in your account settings is used in the message. You have a maximum of 16 characters for the numeric callback and 11 characters for the alphanumeric callback.
Example:
- numeric callback: «0041791234567»
- alphanumeric callback: «website.ch»
- %Callback:%
This parameter allows you to specify the SMS sender directly in the e-mail content.
__Example: __
E-mail content : "This is a message about %Callback:0041791234567% email access to eCall".
E-mail view when receiving the message: "This is a message about e-mail access to eCall". The callback number is displayed on the mobile phone as 0041791234567.
- %answer%
With the command %Answer% you can instruct eCall to send along a callback number to which the recipient can send back an SMS reply.
The answer appears in the logbook under Received messages and is forwarded as an e-mail.
More information about the answer parameter
Updated on: 21/07/2023
Thank you!